Privacy Policy

1. Information We Collect

To deliver structured home-care services, coordinate clinical scheduling, and support your healthcare journey, we collect:

• Personal Contact Data: Name, phone number, email address, physical location/home address, and identity verification details of either the patient or family sponsor.
• Clinical Records: Patient medical histories, hospital discharge summaries, prescription charts, vital logs, and care plans shared by you or your hospital doctor.
• Caregiver Coordination Data: Location check-ins, timing sheets, caregiver feedback, and shift notes captured via our application to ensure safety and transparency.

2. How We Use Your Information

The data we collect is utilized strictly to provide organized, high-quality healthcare assistance:

• To assign the most suitable registered nurse, clinical supervisor, or bedside caregiver based on clinical needs.
• To track caregiver clock-ins/outs for audit logging, security, and quality assurance.
• To communicate clinical logs, vital reports, and billing updates to designated family members.

3. Data Protection & Sharing

We restrict access to your sensitive medical and personal data only to authorized care supervisors and the clinical staff assigned directly to your home. We do not sell, rent, or lease your private data.

We may share necessary data with partner doctors, emergency ambulance dispatches, or hospitals in the event of a medical emergency, solely to ensure the safety and well-being of the care recipient.

4. Contact Our Privacy Officer

If you have any questions about this Privacy Policy, your personal information, or wish to update or remove your records from our systems, please write to us at: